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How can Apple remove such a basic feature from a $ 2,000 phone in 2021?

IPhone smartphones have long supported noise canceling phone calls. This feature reduces ambient noise for clearer voice quality during a call. However, this feature was not available to iPhone 13 users, who continue to wait for Apple to fix the issue.

On December 24, 2021, Reddit user throwawayowl999 brought up this important topic: “Why is everyone silent about the lack of noise canceling on calls on iPhone 13? The iPhone 12 and up range has a front mic that is used for noise cancellation. This setting can be found under Accessibility - Audio / Video. The iPhone 13 doesn't have it. No noise cancellation. If you are on the street or on a noisy bus, the person you are calling will not understand anything. FaceTime has a new noise canceling feature called Voice Isolation. But it cannot be used for cellular calls. How can Apple remove such a basic feature from a $ 2K phone in 2021? ”

The issue was discussed in October on an Apple forum where user rpwils2 wrote: “I can't find a switch to turn off the noise canceling feature on the iPhone 13 Pro Max. Has it been moved or deleted? When I use FaceTime and speak through the speaker, my voice is cut off. ”

An Apple Community Specialist replied that he needed to turn on “noise canceling” on his iPhone and added a note to help users adjust sound settings on their iPhone. However, the problem is that iPhone 13 users cannot find this particular feature in the settings menu.

The iPhone 13 has never had this option since iOS 15 because it's a software glitch. I spoke with Apple support about this. This is a known issue that they are working on and there is no timetable for fixing it at this time. This issue also creates echo issues when using CarPlay. This is a serious flaw that needs to be addressed as soon as possible.

dagocarlito

Even after two months and the release of the iOS 15.2 update, the problem remains unresolved. And apparently the iOS 15.3 beta doesn't fix the problem either.

How can Apple remove such a basic feature from a $ 2,000 phone in 2021?