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Appeal of the Russian Post on the situation with international mail exchange

Early this morning, Russian Post customers received a message from the company about the situation with international mail exchange.

Dear clients!

Mail has always been a humanitarian channel that connects people, despite the circumstances. We deliver important news and goods, valuable not only from a material point of view. Therefore, each violation of postal exchange is an extraordinary circumstance, extremely rare and painful.

The pandemic two years ago brought major changes to logistics maps around the world. Flights were canceled, borders were closed, and the load on all transportation capacities was seriously increasing. We made decisions "from the wheels" every hour, developed new transit routes, connected sea shipments, negotiated with carriers from other countries. We did everything to ensure that the postal cargo was delivered, and we managed. Now we will work in this mode again.

We promise you that the refusal of delivery will be the last decision.

Delivery times for international shipments will definitely be increased, with closed skies this is inevitable. If mail sorting terminals fill up to critical levels while waiting for dispatch, we will temporarily suspend the acceptance of items. We are negotiating with the post offices of neighboring countries in order to agree on the connection of air mail as close as possible to the Russian border. So it will be possible to minimize the time by reducing the path of goods on highways and railways.

Now we cannot accept shipments to Ukraine, Moldova and Cyprus, these are the decisions of the receiving parties. We hope that these decisions will be reversed and communications will be restored.

Inside Russia, our logistics channels are working stably: where necessary, we have rebuilt routes, replacing air transportation with land transportation, and we are making every effort to ensure that situational delivery routes minimally increase the time of postal cargo in transit.

We inform about all the news and changes in the mail exchange on a special page of the Russian Post website. The section is updated daily.

We wish peace to your families!

I think those who were going to order something in European online stores should wait a little while placing and paying for orders. China seems to deliver all orders without any delays.

Appeal of the Russian Post on the situation with international mail exchange